Refund & Return Policy
At NordMan, we stand behind the quality of our products and want you to be fully satisfied with your purchase. If you have any issues, we’re here to help!
Returns
- Eligibility: Products must be unused, in their original packaging, and returned within 14 days of purchase.
- Process: To initiate a return, please contact our customer support team at support@thenordman.com or +923443428539 with your order details. We’ll provide you with further instructions.
- Shipping: Customers are responsible for return shipping costs unless the product was defective or incorrect upon arrival.
Refunds
- Approval: Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
- Processing: Approved refunds will be processed to your original payment method within 5-7 business days.
Exchanges
If you received a damaged or defective item, we’ll be happy to exchange it at no extra cost. Please reach out to us within 7 days of receiving your order.
For any further questions or concerns, feel free to contact our team—we’re here to make sure you have a great experience with NordMan!